Reference

Your Rights and Our Commitments at f80

Our legal framework sets out exactly what you can expect from f80 and what we expect from you — from how your account data is handled to how…

Indian Account HoldersJurisdiction-Dependent AccessTransparent Policy TermsData You ControlClear Dispute Path

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What These Terms Cover for Your Account

f80 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms govern every interaction between you and f80, including account creation, wallet activity via UPI, Paytm or PhonePe, and any dispute you may raise. Access to our platform depends on whether your use is permitted under the laws applicable in your state or region of

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India. We do not represent that all services are available everywhere, and it is your responsibility to confirm that using f80 is lawful where you reside. By creating an account you confirm you have done so. We reserve the right to update these terms and will
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notify you of material changes through the contact details on your account. Your continued use after notification constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

How to Reach Us for Policy Matters

If you need to raise a legal query, request a copy of your data, or dispute a term, our dedicated policy team is reachable through the channels below.

Email Policy Team Send detailed legal requests, data access queries or term dispute notices to our policy inbox. We log every submission and respond with a reference number within two working days.

Live Chat — Policy Queue Use the in-platform chat and select the Legal or Policy option from the menu. Our policy-trained agents handle account-rights questions and can escalate to the written team if needed.

Formal Written Notice For statutory or court-related notices, use the registered address listed at the bottom of this page. Include your account ID and the specific clause or right you are referencing.

SECURITY AND DATA HANDLING

How f80 Protects and Manages Your Account Data

Data security and honest account handling are the foundation of every policy we publish.

Data Encryption in Transit

All data moving between your device and our servers uses TLS 1.3 encryption. This applies to every session — whether you are depositing via UPI or checking your account history from a mobile browser.

Cookie Controls You Own

You can review and adjust which cookie categories f80 stores from your account settings at any time. We use only session, preference and analytics cookies — no third-party advertising cookies are placed without your explicit consent.

Account Access Logs

Every login, payment initiation and settings change is timestamped and stored in your account activity log. You can request a full export of this log by contacting our policy team through the channels on this page.

Data Retention Periods

We hold account records for the period required by applicable Indian financial and platform regulations. After that period, personal identifiers are removed from our active systems and archived under restricted access controls.

Right to Request Changes

You may request correction of inaccurate personal data or deletion of non-mandatory records at any time by writing to our policy inbox. We will confirm the action taken within fourteen days of receiving a valid request.

Third-Party Data Sharing

We share your data with payment processors like UPI and Paytm only to the extent needed to complete a transaction. No personal data is sold to marketers or advertisers, and all processor agreements include data-handling obligations.

Your Legal Questions About f80 Accounts

The answers below cover the policy and rights questions we hear most from India account holders. If your question is not here, the policy contact channels listed on this page are the fastest way to get a direct answer from our team.

Our terms apply to all account holders who access f80 from India, subject to whether such access is permitted under the laws of your specific state. You should confirm that using the platform is lawful where you reside before creating an account.

Send a data access request to our policy email with your account ID and a description of the data you want. We will compile and deliver your data export within fourteen working days of verifying your identity through the account on file.

Yes. Write to the policy inbox with the specific record you want corrected or removed. Mandatory records required under Indian financial regulations cannot be deleted during the retention period, but all other personal identifiers can be amended on request.

Account closure removes your active access immediately. We retain transaction records for the period required by applicable regulations, after which personal identifiers are stripped from those records. You can ask for a timeline specific to your account by contacting the policy team.

Raise the dispute in writing through our legal contact email, citing the specific clause. Our policy team reviews the submission and responds within fourteen days. If the matter is unresolved at that stage, the next steps depend on the applicable law in your jurisdiction.

Session and preference cookies are active by default to keep your account functional. Analytics cookies can be switched off in your account settings. We do not place advertising cookies without your consent, and your preferences are saved per device.

Yes. We send a notification to the contact details registered on your account whenever a material change is made to these terms. Continuing to use the platform after that notification means you have accepted the revised version.

Your Rights and Our Commitments at f80

How to Reach Us for Policy Matters

How f80 Protects and Manages Your Account Data

Data Encryption in Transit

Cookie Controls You Own

Account Access Logs

Data Retention Periods

Right to Request Changes

Third-Party Data Sharing

Your Legal Questions About f80 Accounts

01 Do these legal terms apply to me if I am in India?

02 How can I request a copy of the personal data f80 holds about me?

03 Can I ask f80 to correct or delete my personal data?

04 What happens to my data if I close my account?

05 How does f80 handle a dispute about a term I disagree with?

06 Are cookies active on my account and how do I manage them?

07 Will I be notified when the legal terms change?

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